All Zimmerman-McDonald technicians are factory trained. We know hydraulics, electronics, mechanics, and controls. We can install your machine, and we have the capability to train your staff on proper operation of the machine. We provide warranty service, technical support, and preventive maintenance services.
We have a computerized work schedule so we know where and when our technicians are scheduled for assignments; so that we can provide the most efficient service possible. A complete customer and machine database is updated with each sale and service call. We track all work, warranty information, and requirements associated with each machine. This provides a source for all equipment purchased and all work that was ever performed on your machine. Should a part problem ever develop with your machine, we stock over $40,000 in parts to provide immediate solutions to your problem.
Our philosophy is simple: Why wait 24 hours to fix something when it can be fixed today?